When the world was officially closed down in late March and everyone was ordered to stay at home suddenly new kinds of problems arose, driving demand for new and improved solutions - better video calls, real-time remote collaboration tools, food and grocery deliveries, to name a few.
But also the need to sign documents remotely and securely became the issue. I’ve been told that the prime ministers of the EU countries were unable to sign any documents for weeks, as there is no pan-European way to securely verify a person’s identity remotely and thus sign any document digitally in confidence.
Oh, I wish they knew about the .ID app. Because this is exactly what we offer - sign documents based on the verified digital identity. It would have been fun!
Anyway, this year has proven that the world needs to function when the majority of us are just sitting behind the screens at home and never meet face-to-face. We need to improve a lot of areas in life and a securing digital identity is definitely one of them.
We have been working hard to improve .ID services and make them more user friendly and globally available.
Here are a few things that we have accomplished this year:
The user base of .ID app has been growing steadily this year, reaching now 10k. Our biggest growth comes from South-Africa, India and the US. Majority of our users come from the app stores and prefer mobile apps over the desktop experience. The main reasons are that they need to sign documents quickly, or that the mobile phone is their main/only device.
In general, we go where our users go. It means that over the second half of the year our primary focus will be on improving our mobile apps. We will continue working on the user experience, more advanced signing and sharing features, and bringing the digital identity more prominently to the app.
In addition to that, we will also dig deeper into the security of the digital identity as the basis of our services. And finally, we will integrate blockchain more strongly into our services to provide authenticity, immutability, and transparency to the digital identities created over .ID app.
So, looking back to the first half of 2020, it’s been quite a ride. But it has also been a good start for .ID and the opening looks good for the second half of the year. Stay tuned!